As an IT company with a focus on modern computer support services based on the latest and greatest technology, IT Partners+ always has an eye on the emerging trends in the industry. These days, everything is going smaller. Laptops and tablets are being pushed aside as more and more users are turning to smart-phones and other smaller mobile devices (like smart watches) to do more of their online browsing, shopping, emailing, and other tasks. How is that going to impact the work of a computer support technician? Here’s what you need to know.
The first way that this will impact computer support services is that Cloud computing is continuing to rise in popularity. Mobile devices rely on the Cloud for functionality, which means that more server resources will be needed to help facilitate this. Another trend that is emerging in this industry is outsourced IT management. AN IT company can now offer great computer support services to a wide range of other companies and their clients, thanks to the way that the Cloud syncs everything.
Another big change in the world of computer support services is the increased need for IT companies to support AI and intelligent devices. Here’s a great example: ATM machines now do a lot more than just distribute cash. They can also monitor cash levels, log and monitor internal temperature levels, log noise levels, and so much more. For the ATM service technician, this allows them to easily catch when problems may be occurring. For the computer support technician, this means that more complex systems will be required, which require more in-depth computer service skills. Technology is now relying on predictive analytics, and that means that there will need to be a larger focus on processing data faster in the computer support world.
One more big trend to watch that we have our eye on in here in Grand Rapids, MI, is augmented and virtual reality. Computer support services will now have to learn how to support systems that use VR and AR technology in many new ways. As an IT company in this exciting future, IT Partners+ is excited to see what happens next. If you need an IT company on the cutting edge of these changes, contact us at 616-828-1010. We can offer computer support services for your modern business needs.
